Award Winning Plumbers From Universal Plumbers
When you call Universal Plumbers, you know that your home is in good hands. If there were an annual awards night for plumbing businesses — called the Flushies, perhaps — we’d be the industry equivalent of Walt Disney. Our consistency, honesty, and trustworthiness have taken us far in our line of work, and we are confident that it will continue to fly us towards our goal of satisfying one million customers.
Until such an academy is formed, we’ll have to settle for the awards we’ve been honoured to receive thus far. Despite the fact that we don’t get a red carpet or free champagne, we are still extremely proud of our success over the past four decades, and we want to share it with our amazing customers who made all of it possible.
Each and every one of you — whether you posted a testimonial, recommended our service to a friend, or left a positive review on our Facebook page — have helped us get to where we now stand.
You’ve done so much for our company, and we’d like to let you know that we have eternal gratitude for your help.
Without further adieu, let’s have a look at some of the awards that we’ve garnered over the past 40 years.
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2016 Service Seeking Customer Excellence Award
Every year, the website ServiceSeeking.com.au awards the outstanding businesses of Australia in a wide range of categories. In the year of 2016, Service Seeking decided to give Universal Plumbers the Customer Excellence Award.
The award is given to the businesses who value customer satisfaction, communication, and fair practice over anything else. We were very honored to accept this award, and it further motivates us to continue to put the customer first.
2017 Service Seeking Top Business Award
ServiceSeeking.com.au’s Top Business award is the equivalent of receiving an Oscar for Best Picture. The award is only given to the best of the best, and many businesses in Australia can only dream of receiving one in their lifetime.
The award is so prestigious that we were genuinely shocked when we received it in 2017. The Service Seeking council evaluates multiple factors before choosing who to give the award to — these factors include customer service, work ethic, prices, along with the quality and speed of the service itself.
In our more than 40 years of operating, we’ve always put the customer first, arrived on time, and get the job done promptly without charging a small fortune. We thank ServiceSeeking.com.au for honoring us with this award, and also our customers for making it all possible.
Posted on Anth KTrustindex verifies that the original source of the review is Google. Would highly recommend Ray and his son. They came out so promptly, with a wealth of knowledge, after having a burst pipe and no water with a young family, they found a fix for us quickly. Highly recommend excellent service.Posted on Catherine HawkinsTrustindex verifies that the original source of the review is Google. I can't praise Ray & Daniel highly enough...a standard HWS fix that turned into a nightmare due to an unexpected manufacturer error. This team persevered until they had fixed the problem - a work ethic second to none, honest and trustworthy. The only "go to" plumbers in the market! Thanks guys!Posted on BrunoTrustindex verifies that the original source of the review is Google. Ray is an absolute gentleman and his knowledge in his field is incredible. You can't go wrong with these guys! They do upfront quotes too....don't get that in the trade anymore. Thanks Ray and team.Posted on Jill LockwoodTrustindex verifies that the original source of the review is Google. Thanks Ray and Daniel for fixing our major Plumbing problems this morning. Lovely father and son team, punctual, extra helpful, nothing was too much trouble.Posted on Sharon RumbleTrustindex verifies that the original source of the review is Google. Ray was fantastic. He helped solve my hot water problem over the phone. Such a nice man.Posted on John RydingTrustindex verifies that the original source of the review is Google. Came on time and did a great job.Posted on San WongTrustindex verifies that the original source of the review is Google. Thanks Ray and Daniel for your always professional and efficient services, very much appreciated! Have a lovely day!Posted on Tash STrustindex verifies that the original source of the review is Google. This professional team (family business) didn’t ask for a review but I had to leave one. On time, great communicators and got the job done with no fuss.Posted on Brennan IvanovTrustindex verifies that the original source of the review is Google. We have recently built and since moving in, we noticed the water was really 'hard' and any water left on taps/shower/glass etc would leave marks that are hard to get off. We installed a home water filter system from Universal Plumbers . Installed, fitted and tested. Water marks have reduced substantially and the chlorine taste and smell from the water has also noticeably gone. So if anyone is getting as annoyed as we were about cleaning the 'hard' calcium water spots. I can highly recommend Universal Plumbers home filter kit. Happy to answer any questions.
Testimonials
Ray & Dan were on time and did a fantastic job. They cleaned up as they went and offered advice on other areas. Will definitely use again.
Ray was very friendly & reliable. He arrived when he said he was going to and talked me through exactly what the issues were and what my options were for repair. I have absolutely no hesitation in recommending this business and will definitely be calling on Ray should I require a plumber in the future.
Ray was prompt with his quote and follow up. His communication was clear and friendly. He arrived on time and had the job completed in no time. My tenants at the property were very happy with their approach and work.
Ray and son did an excellent job for us. They were on time, quick, efficient and true professionals. They provided advice and sorted an issue with the water corporation as well. I would highly recommend this dynamic team to anyone.
Ray was fantastic, fixed the problem quickly and overall a great service. I would highly recommend him, thanks again.
Very friendly and professional. Replaced our central heating quickly and without any fuss. Gave great advice and Ray has been put on our “Keep this Tradie” list.